Contact points and useful resources

Contributed by JudyMcLean and current to 27 July 2018

If you are deaf or have a hearing or speech impairment, you can ring any number through the National Relay Service or the Speech to Speech Relay Service.

NRS

Ph: 133 677 (local and chargeable calls)
Or: 1800 555 660 (toll-free calls)

Commonwealth Ombudsman

Commonwealth Ombudsman
GPO Box 442
Canberra ACT 2601
Ph: 1300 362 072
http://www.ombudsman.gov.au
Email: ombudsman@ombudsman.gov.au

WA Ombudsman

Level 2, Albert Facey House
469 Wellington Street
Perth WA 6000
PO Box Z5386
St George’s Tce
Perth WA 6831
Ph: (08) 9220 7555
Toll-free: 1800 117 000
Fax: (08) 9220 7500
www.ombudsman.wa.gov.au
Email: mail@ombudsman.wa.gov.au

Administrative Appeals Tribunal

In person services
Level 13, 111 St George’s Tce
Perth WA 6000
Ph: 1800 228 333

Migration and Review Division
Post: PO Box 9955
Melbourne VIC 3001
Fax: (03) 9454 6999

Social Services, Child Support and all other divisions
Post: GPO Box 9955
Perth WA 6848
Fax: (08) 6222 7299
www.aat.gov.au
Email:
Centrelink and child support cases - sscsdivision@aat.gov.au
Migration and refugee cases - mrdivision@aat.gov.au
Other matters - generalreviews@aat.gov.au

Freedom of Information Commissioner (State)

Exchange Plaza 2, The Esplanade
Perth WA 6000
Ph: (08) 9220 7888
Fax: (08) 9325 2152
www.foi.wa.gov.au
Email: info@foi.wa.gov.au

Office of the Australian Information Commissioner (Commonwealth)

Level 3, 175 Pitt Street, Sydney 2000
Ph: 1300 363 992
Fax: (61) 29284 9666
www.oaic.gov.au
Email: enquiries@oaic.gov.au

State Administrative Tribunal

Level 6, 565 Hay Street
Perth WA 6000 or GPO Box U1991
Perth WA 6845
Ph: (08) 9219 3111
Ph: 1300 306 017 (cost of a local call)
www.sat.justice.wa.gov.au
(Email contact also through this site)

Veterans Review Board

Level 8, NAB Place
259 Queen Street
Brisbane QLD 4000
Ph: (07) 3815 9250
Ph: 1300 550 460
Fax: (07) 3815 9221
www.vrb.gov.au