Contact points & other useful resources

CONTACT POINTS

Australian Consumers Association
57 Carrington Rd
Marrickville NSW 2204
Ph: (02) 9577 3399
Fax: (02) 9577 3377
www.choice.com.au
Email: ausconsumers@choice.com.au

Australian Competition and Consumer Commission (ACCC)
3rd Floor, East Point Plaza
233 Adelaide Tce
Perth WA 6000
PO Box 6381
East Perth WA 6892
Ph: (08) 9325 0600
Fax: (08) 9325 5976
www.accc.gov.au

Department of Employment and Consumer Protection
219 St. George’s Tce
Perth WA 6000
Locked Bag 14
Cloisters Square WA 6850
General Advice Line:
Ph: 1300 30 40 54 (cost of a local call)
For new enquiries and general advice
Ph: (08) 9282 0777
Fax: (08) 9282 0850
TTY: (08) 9282 0800
www.docep.wa.gov.au
Email: consumer@docep.wa.gov.au

The Banking & Financial Services Ombudsman
Limited
GPO Box 3
Melbourne VIC 3001
Ph: 1300 780 808 (cost of a local call)
Fax: (03) 9613 7345
www.bsfo.org.au
Email: enquiries@bfso.org.au

Credit Union Dispute Resolution Centre Pty Ltd
GPO Box 3A
Melbourne VIC 3001
Toll-free: 1800 624 241
Fax: (03) 9620 4446
www:cudrc.com.au
Email: info@cudrc.com.au

OTHER USEFUL RESOURCES

Both DOCEP and the ACCC produce useful pamphlets and guides on issues discussed in this chapter, available from the above addresses and their respective websites.